IT Outsorcing
IT outsourcing is like hiring a tech dream team from outside your company. It's all about getting experts to handle your digital challenges, so you can stick to what you do best. Think of it as pressing the "easy mode" button for your IT headaches.
Cost Efficiency
Expertise Access
Focus on Company Core Business
Flexibility and Scalability
  • Intro
  • F.A.Q.

IT outsourcing

IT outsourcing is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes.

IT outsourcing is like having a tech ally outside your company walls. It’s the strategic move of delegating your digital tasks—ranging from software development to support services—to external experts. By doing so, businesses can streamline operations, tap into specialized skills, and focus on their core strengths while leaving the tech intricacies to seasoned professionals. It’s essentially a digital partnership that allows companies to harness expertise without the headache of managing an entire in-house IT team. IT outsourcing services includes:

  • Body leasing covering roles such as developers, analysts, project managers, system architects, testers, team leads, product owners and others;
  • Application and industry company software development;
  • Infrastructure and software support and maintenance.

Curious about our proficiency and technology stack? Click here to learn more.

Below are the key reasons to opt for IT outsourcing instead of relying on an in-house staff.

Cost Efficiency

Outsourcing IT services can lead to significant cost savings as companies can leverage the expertise of external providers without the need for extensive in-house investments.

Access to Global Talent

Outsourcing allows access to a diverse pool of skilled professionals, often with specialized knowledge and experience, enhancing the overall quality of work.

Focus on Core Competencies

By outsourcing non-core functions, companies can concentrate on their core business activities and strategic goals, improving overall efficiency and competitiveness.

Flexibility and Scalability

Outsourcing provides the flexibility to scale resources up or down based on project requirements, offering a more agile response to changing business needs.

24/7 Operations

Working with outsourcing partners in different time zones enables continuous, round-the-clock operations, leading to quicker turnaround times for projects and support services.

Contract types

IT outsourcing can take various forms, and the choice of contract type often depends on the specific needs of the parties involved. Here are some common contract types we usually sign for IT outsourcing:

  • (Agile approach) Time and Materials Contract (T&M):
    • Description: Compensation is determined by the time and resources invested by the service provider. This approach is commonly adopted when it proves challenging to precisely outline the project scope or when the scope is subject to frequent changes.
    • Pros: Flexibility for changes during the project, encourages innovation.
    • Cons: Less predictability for clients.


  • (Waterfall approach) Fixed-Price Contract:
    • Description: The service provider commits to finishing a particular project for a predetermined, fixed price. This arrangement is typically employed when the project scope is easily definable or when the client’s budget has specific non-negotiable limits.
    • Pros: Predictable costs for the client, clearly defined scope of work.
    • Cons: Limited flexibility for changes, may lead to a lack of innovation.


  • Outstaffing Contract (body leasing):
    • Description: The client hires dedicated remote staff from the outsourcing provider on a time and material basis.
    • Pros: Direct control over the team, flexibility in team composition.
    • Cons: Requires effective management from the client, potential for communication challenges.

Each contract type has its advantages and disadvantages, and the choice depends on factors such as the nature of the project, level of control desired, and the risk tolerance of the parties involved.


Pricing may vary depending on several factors, including:

  • The type of contract chosen.
  • The scope of the project and the size of the dedicated team.
  • The skill set and required experience level of the individuals involved.
  • Location, time zone, and response time considerations.
  • The type of service needed.
  • Specific terms outlined in the contract.
  • Other relevant factors.

Please contact us privately. Let’s discuss all the details to understand your specific needs, and we can come to an agreement regarding prices.

Feel free to email us at, call us at +371 25602758, or contact form on this page.


The onboarding process for IT outsourcing is a critical phase that sets the stage for a successful collaboration between the client and the service provider. It involves a series of steps to establish a clear understanding of expectations, define responsibilities, and ensure a smooth transition of tasks and knowledge.

At, we have standardized our onboarding process, as illustrated in the image below.

Please be aware that the onboarding process may vary depending on numerous factors. So in all cases the first step should be to contact us directly and discuss all the details to understand your specific needs.

Feel free to email us at, call us at +371 25602758, or contact form on this page.

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