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IT Outsourcing

IT outsourcing or resource supply interaction type means that LTECH is supplying necessary human resources to a client project team (Developers, Analysts, Test engineers, etc). Client is responsible for assigning tasks to each specialist.

#1 Client inquiry for specialist needs

Existing or new client reaches out to Ltech. for a need to outsource our specialists. In this step information about a project, needed skills are gathered.

#2 Analyze skills needed (technical, soft skills)

Check what are specialist availability internally and how their skills meet client inquiry.

#3 Set up a client team

Create a team which is offered to the client. Size and the roles in the team depends on client needs.

#4 Introduce to client

Introduce specialists to the client.

#5 Sign Agreement

If the team is approved by the client, a contract is signed.

#6 Human Resource management / Escalation management

The project manager, assigned from LTECH, organizes internal weekly sync meetings with the team to understand the overall situation in the team, questions to be resolved, and other topics. Escalation management, for example, client representatives are escalating some issues with some of the team members. LTECH project manager discusses issues with client representatives to agree on the solutions.

#7 Monthly report created, shared with client

Ltech project manager creates weekly time report to check how many hours each specialist has worked on client tasks. The report is shared with the client representative. If a time report is approved, Ltech creates an invoice and sends it to the client.

#8 Agreement continues

If agreement continues, the team proceeds with the work. If agreement is terminated, the team is discontinued.

Why choose Outsource

Cost Efficiency

Outsourcing IT services can lead to significant cost savings as companies can leverage the expertise of external providers without the need for extensive in-house investments.

Access to Global Talent

Outsourcing allows access to a diverse pool of skilled professionals, often with specialized knowledge and experience, enhancing the overall quality of work.

Focus on Core Competencies

By outsourcing non-core functions, companies can concentrate on their core business activities and strategic goals, improving overall efficiency and competitiveness.

Flexibility and Scalability

Outsourcing provides the flexibility to scale resources up or down based on project requirements, offering a more agile response to changing business needs.

24/7 Operations

Working with outsourcing partners in different time zones enables continuous, round-the-clock operations, leading to quicker turnaround times for projects and support services.

Use cases

Self-service client portal and master application

Industry: Trading of energy

x 20
faster document processing
+ 40%
yearly income

SEB Life and Pension Baltic SE

Industry: FinTech

x 20
faster document processing
+ 40%
yearly income

Balcia Insurance SE IT insurance systems

Industry: Insurance

x 20
faster document processing
+ 40%
yearly income

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